If you have found problems using one of our software products,
compile and send the following problems signaling module. We advice you
to consult our known problems list, too.
To communicate improvement proposals or requests, use our suggestions
sending module.
Problems signaling module
The problems signaled will be stored in our database and associated
to the account name utilized to enter the Web site. After an
initial evaluation by our technical Support, the solution of the
problem will be given to the appropriate technician. The information
regarding the problems pointed out by our clients, will be inserted in
the section Known problems of this page. The solutions and the
suggestions will be inserted in the page Frequent questions.
Be very specific in the problem description.
