The M.M.G. sas
Born in 1989 as software development company applied to
industrial automation, in particular way specialized in realization of
professional instruments turned to programmers, evolved during years,
always more orienting and deepening its activity in industrial
sector, with particular care to factory problems, developing integrated
informatics solutions, strictly connected to production and, above all,
characterized to be placed in their natural environment: the Factory.
Today, the M.M.G. is a Software House that follows
the professional model of most quoted American Software Houses, with
thousands of installations of its peak products all over the world, with
hundreds of integrators that have choose for their daily work the M.M.G
instruments. But, above all, many integrators consider M.M.G.
a partner that besides providing high technology products, it follows them
starting from the Designing phase to the final user's installation
procedure and Assistance.
The M.M.G. in its activity avails itself of own technical staff,
highly qualified. The technical support is warranted through direct
contact between users and designing group that have realized the specific
application. To do that, M.M.G. avails itself of the most modern
technologies, that way having the chance to follow clients in real time
everywhere they are, through the telephone Hot-Lines, active during all
the day, through the Internet site and through teleassistance (if the user
is a subscriber to the service).
Through the first two means is warranted an assistance able to cover all
24 hours, each morning the messages that clients leave during the night,
are downloaded and analyzed, to warranty an answer within the following 24
hours. Instead through teleassistance the M.M.G. technicians are
able to directly intervene with client, managing the probable problem
directly from its offices. Besides M.M.G. organizes technical and
application updating courses to transfer part of its Know-How to
integrators and users, making the rich store of technological innovation
that M.M.G. has achieved and that still try to evolve could be
useful, not only to improve the service that M.M.G. provides to its
integrators, but that enables these last, when possible, to make available
such technologies to final user.
THESE THE INSTRUMENTS BY US USED: